Venue Location Burj Al Shaya - Auditorium
Kuwait City, Kuwait
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Event Details This event will address key challenges frequently faced by SMEs, based on findings from a study conducted by DHL Express in collaboration with the University of Maastricht, as well as an insightful panel discussion with several key entities. As the first in a series, this session offers entrepreneurs and SME owners comprehensive insights and practical guidelines for managing their businesses with a holistic, 360-degree approach.
This initiative is designed to empower SMEs in Kuwait with practical tools, expert guidance, and meaningful connections to foster growth and long-term success.
Agenda
09:30 - 10:00
Registration
Registration 10:00 - 10:25
Welcome Remarks and Presentation by DHL Express
Welcome Remarks and Presentation by DHL Express 10:25 - 10:35
Presentation by the National Fund for SMEs
Presentation by the National Fund for SMEs 10:35 - 11:40
Panel Discussion
Panel Discussion 11:55 - 12:30
Closing and Networking
Closing and Networking Speakers
Makram Raad Country Manager at DHL Express Country Manager at DHL Express, Certified international specialist with over 11 years at DHL, with previous experience in the financial sector and managing multinational partners across diverse industries. As a seasoned leader, he has successfully fostered a culture of diversity and inclusion while heading operations in Bahrain for 3 years before taking the helm in Kuwait in March 2023. Mr. Raad holds an MBA in Finance from Notre Dame University and a BA in Management Information Systems. Makram has also headed the country in Bahrain managing the operation for 3 years where he has cultivated a culture of diversity, inclusion, and openness leading the team to multiple successes. He has been heading the country in Kuwait since March 2023. Makram holds an MBA with an emphasis in Finance from Notre Dame University and a BA in Management Information Systems
Arezou Harraf Founder of Learn and Evolve Moderator -- An experienced educator, Dr. Arezou Harraf holds a Ph.D. in Technology Management and Human Resource Training and Development. She serves as the Head of the Department of Business Studies at Box Hill College Kuwait. She is a Visiting Assistant Professor at the University of Nevada Las Vegas during the summer term. She also serves as an academic advisor for several MBA students at Maastricht University. Dr. Harraf is the founder and CEO of Learn & Evolve LLC. In this capacity, she helps organizations use strategy, science, and psychology to address workforce challenges such as low performance, productivity, turnover, and retention issues. Moreover, Dr. Harraf is co-founder of Amplify Women Leadership Boot-camp to train women with skills to help them advance to executive positions within their organizations and or become successful venture creators and entrepreneurs. With a focus on the future of technology and HR, she consults with organizations on improving existing in-house technology platforms to enhance features relating to HR and employee needs. Dr. Harraf is vice-chairperson of the Board of Directors at ABCK-Am-Cham Kuwait, where she also leads the Women in Business and Knowledge Economic focus groups and holds additional memberships in the Academy of Human Resource Development, Academy of Human Resource Management, Chartered Institute of Personnel Development, Academy of Management, Women of Tech in MENA, and Graduate Women in Science.
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